Privacy Policy
At IcePurely, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, place an order, or communicate with us.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following categories of information:
1.1 Personal Information
We may collect:
– Full name
– Email address
– Phone number
– Billing address
– Shipping address
– Company name and business contact information, if applicable
1.2 Order Information
When you make a purchase, we may collect:
– Products purchased
– Order numbers and transaction records
– Purchase history
– Payment status
– Shipping and delivery information
– Customer service communications
1.3 Payment Information
IcePurely currently accepts payments through PayPal.
When you complete a purchase, your payment is processed securely by PayPal. PayPal may collect and process your payment information in accordance with its own Privacy Policy.
IcePurely does not directly store your complete credit card number, PayPal password, or other complete payment credentials.
For more information, please visit PayPal’s Privacy Policy:
https://www.paypal.com/us/legalhub/privacy-full
1.4 Technical and Usage Information
When you browse our website, we may automatically collect certain technical information, including:
– IP address
– Browser type and version
– Device information
– Operating system
– Pages visited
– Time spent on our website
– Referring website or traffic source
– Website interactions and browsing activity
– Cookie identifiers and similar tracking information
2. How We Use Your Information
We use the information we collect for the following purposes:
– To process and fulfill customer orders.
– To arrange product shipping and delivery.
– To send order confirmations and shipping notifications.
– To process payments through PayPal.
– To provide customer support and after-sales service.
– To respond to inquiries and business quotation requests.
– To improve our website, products, and shopping experience.
– To monitor website performance and visitor activity.
– To measure advertising performance and purchase conversions.
– To prevent fraud and protect our website.
– To send promotional emails and product updates where permitted by law and your preferences.
– To comply with applicable legal and regulatory requirements.
3. How We Share Your Information
We do not sell personal information for monetary consideration.
|However, we may share certain information with trusted third-party service providers when necessary to operate our business and provide our services.
These providers may include:
3.1 PayPal
We use PayPal to process customer payments securely and manage payment transactions.
PayPal handles payment information according to its own privacy practices.
3.2 Shipping and Logistics Providers
We may share necessary customer information, including names, shipping addresses, phone numbers, and order details, with shipping companies and logistics providers to arrange delivery.
This information is used to fulfill orders, complete customs procedures where applicable, and provide shipment tracking.
3.3 Google Analytics 4
We may use Google Analytics 4 (GA4) to understand how visitors interact with our website.
GA4 may collect information through cookies and similar technologies, including:
– Website visits and page views
– Browser and device information
– Traffic sources
– Website interactions
– General geographic information
– Usage and performance statistics
We use this information to analyze website traffic, improve our website, and understand customer interests.
3.4 Google Ads
We may use Google Ads to promote our products, measure advertising performance, and track purchase conversions.
Google Ads may use cookies and similar technologies to:
– Measure advertising clicks and conversions.
– Understand whether visitors make purchases after interacting with our advertisements.
– Evaluate advertising campaign performance.
– Support remarketing and personalized advertising when enabled and permitted by applicable law.
If we enable remarketing or personalized advertising features, certain website activity information may be used to help display relevant advertisements to previous website visitors.
3.5 Website Hosting and Service Providers
We may share necessary information with website hosting providers, website maintenance providers, security services, and other technical service providers to maintain and operate our website.
3.6 Legal Requirements
We may disclose personal information when required by law, legal proceedings, government requests, or when reasonably necessary to protect our legal rights, customers, and business operations.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar tracking technologies to improve website functionality and understand visitor behavior.
These technologies may be used for the following purposes:
Essential Cookies
– Maintain website functionality.
– Remember shopping cart contents.
– Support checkout and order processing.
– Maintain basic website security.
11Analytics Cookies
– Measure website traffic.
– Understand visitor behavior.
– Analyze website performance.
– Improve our website and services.
Advertising Cookies
– Measure advertising performance.
– Track advertising clicks and purchase conversions.
– Support remarketing and personalized advertising when enabled.
You can manage or disable cookies through your browser settings or our cookie preference tools, where available.
Where required by applicable law, we will obtain your consent before using non-essential cookies and tracking technologies.
Please note that disabling essential cookies may affect certain website functions, including shopping cart and checkout features.
5. Google Analytics and Google Advertising
We may use Google Analytics 4 and Google Ads to measure website activity and improve our advertising campaigns.
Google and other third-party vendors may use cookies, advertising identifiers, and similar technologies to collect information about your visits to this website and other websites, depending on the services and advertising features enabled.
We may use these technologies for website analytics, conversion measurement, advertising effectiveness, and remarketing.|
You can manage your Google advertising preferences through:
Google Ads Settings: https://adssettings.google.com/
Google Privacy Policy: https://policies.google.com/privacy
Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
We do not intentionally send customers’ full names, complete email addresses, phone numbers, or other directly identifying information to Google Analytics.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Different types of information may be retained for different periods, including:
– Order Information: As necessary for order fulfillment, customer service, accounting, tax, and legal obligations.
– Payment Records: As necessary for transaction records, accounting, and dispute resolution. Complete payment credentials are handled by PayPal.
– Customer Communications: As necessary to respond to inquiries and maintain customer service records.
– Website Analytics Data: According to our Google Analytics retention settings and applicable requirements.
– Marketing Preferences: Until you unsubscribe, withdraw consent, or the information is no longer needed.
When information is no longer necessary, we will take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.
8. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
– The right to know what personal information we collect and how we use it.
– The right to request access to your personal information.
– The right to request correction of inaccurate information.
– The right to request deletion of your personal information.
– The right to opt out of certain targeted advertising.
– The right to opt out of the sale or sharing of personal information, where applicable.
– The right to withdraw consent where processing is based on consent.
– The right not to be discriminated against for exercising your privacy rights.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
These rights may include:
– The right to know what categories of personal information we collect, use, and disclose.
– The right to request access to specific personal information.
– The right to request deletion of personal information, subject to legal exceptions.
– The right to correct inaccurate personal information.
– The right to opt out of the sale or sharing of personal information, where applicable.
– The right to limit certain uses and disclosures of sensitive personal information, where applicable.
– The right to receive equal service and pricing when exercising your privacy rights.
We do not sell personal information for monetary consideration. However, certain advertising technologies, including cross-context behavioral advertising, may be considered sharing under California privacy law, depending on how they are configured and used.
Where applicable, you may opt out of such sharing through our designated privacy preference tools or by contacting us.
We will also process applicable opt-out preference signals, such as Global Privacy Control (GPC), as required by law.
How to Exercise Your Privacy Rights
To submit a privacy request, please contact us using the contact information provided in Section 13.
We may need to verify your identity before processing certain requests.
We will respond within the time required by applicable privacy laws.
9. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
10. International Data Transfers
IcePurely ships products from China to customers in the United States.
To fulfill orders and provide our services, certain personal information may be accessed or processed by our business operations, fulfillment partners, and service providers in China or other countries where these providers operate.
By using our website and placing an order, you understand that your information may be transferred and processed across international borders, subject to applicable privacy laws and safeguards.
11. Third-Party Websites
Our website may contain links to third-party websites, including PayPal and other external services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review their respective privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, third-party services, or applicable laws.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: info@icepurely.com
Thank you for choosing IcePurely. We value your privacy and appreciate your trust and support.